Terms of Use

Effective Date: 9/25/24

Welcome to Level Up Quest ("the Platform"), owned and operated by Mastermind Advisors, Inc. ("we," "us," or "our"). These Terms of Use ("Terms") govern your access to and use of our services, including online training courses, community forums, and group workshops. By accessing or using our Platform, you agree to be bound by these Terms.

1. Acceptance of Terms

By registering for an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Services Offered

• Online Training Courses: Educational content for informational purposes only; not intended as financial, legal, or tax advice.
• Community Forums: A platform for users to engage, share, and discuss topics related to our courses.
• Group Workshops: Interactive online sessions to enhance learning experiences.

3. Account Registration

a. Eligibility

• You must be at least 18 years old to register and use our services.
• By registering, you represent that all information provided is accurate and complete.

b. Account Security

• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to notify us immediately of any unauthorized use of your account.
• We have no access to your password or login credentials.

c. Account Termination

• We reserve the right to suspend or terminate your account for misuse or violation of these Terms.
• Misuse includes, but is not limited to, unauthorized use of our intellectual property and prohibited activities outlined in Section 6.

4. Fees and Payment

a. Membership Fees

• Monthly Membership: Grants access to lessons, community forums, and workshops.
• One-Time Fees: May apply for additional services such as onboarding and accountability partners.

b. Payment Processing

• All payments are processed securely through Thinkific.
• Users are not required to agree to any additional terms related to Thinkific.

c. Refund Policy

• Users may cancel their membership at any time.
• Refunds are granted at the sole discretion of Mastermind Advisors, Inc.

5. Cancellation and Refunds

• Cancellation: You may cancel your membership at any time through your account settings.
• Refunds: Requests for refunds should be directed to [email protected]. Refunds are granted at our discretion.

6. User Conduct and Prohibited Activities

a. Prohibited Conduct

You agree not to:

• Threaten, harass, or engage in hate speech.
• Post political stances or engage in aggressive behavior.
• Share illegal content or provide illegal advice.
• Spam or advertise within the community.
• Use videos, posts, or content related to other members without permission.
• Sell, redistribute, or recreate any part of our training materials, community content, or workshops.
• Reach out to other users without explicit permission.

b. Compliance with Laws

• You agree to comply with all applicable laws and regulations while using our services.

7. User-Generated Content

a. Ownership and License

• All user-generated content becomes the property of Mastermind Advisors, Inc.
• By submitting content, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, and display such content for marketing and other purposes.

b. No Opt-Out

• Users do not have the option to opt-out of their content being used for marketing purposes.

8. Intellectual Property Rights

a. Our Content

• All materials, including course content, visuals, printouts, videos, community posts, and training exercises, are owned by Mastermind Advisors, Inc.
• These materials are protected by copyright, trademark, and other intellectual property laws.

b. Limited License

• Users are granted a non-transferable, non-exclusive license to access and use the materials for personal, non-commercial purposes only.
• You may download materials solely for your own personal use.

c. Restrictions

• You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any of our content without prior written consent.

9. Disclaimers and Limitation of Liability

a. Educational Purposes Only

• The content provided is for educational purposes and should not be considered financial, legal, or tax advice.

b. No Warranties

• The Platform is provided "as is" without warranties of any kind, either express or implied.

c. Limitation of Liability

• In no event shall Mastermind Advisors, Inc. be liable for any indirect, incidental, special, consequential, or punitive damages.
• Our total liability shall not exceed the amount you have paid to us in the last six (6) months.

d. User Responsibility

• You are responsible for verifying and using your best judgment regarding the materials and information provided.

10. Indemnification

You agree to indemnify, defend, and hold harmless Mastermind Advisors, Inc., its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of the Platform or violation of these Terms.

11. Governing Law and Dispute Resolution

a. Governing Law

• These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles.

b. Arbitration

• Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration under the rules of the American Arbitration Association.
• Venue: Arbitration will take place in California.
• Finality: The arbitrator's decision will be final and binding.

12. Termination

a. Termination by User

• You may terminate your account at any time by discontinuing use of the services.

b. Termination by Us

• We reserve the right to terminate or suspend your access to the Platform for any reason, including violation of these Terms.

c. Effect of Termination

• Upon termination, your right to access the Platform will immediately cease.
• All provisions of these Terms which by their nature should survive termination shall survive.

13. Modification of Terms

• We reserve the right to modify these Terms at any time.
• Changes will be communicated via email and are effective immediately upon posting.
• Continued use of the Platform constitutes acceptance of the new Terms.

14. Third-Party Services and Links

• The Platform may contain links to third-party websites or services.
• We are not responsible for the content, privacy policies, or practices of any third-party sites or services.

15. Miscellaneous

a. Entire Agreement

• These Terms constitute the entire agreement between you and Mastermind Advisors, Inc. regarding the use of the Platform.

b. Severability

• If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

c. No Waiver

• Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

16. Contact Information

If you have any questions or concerns about these Terms, please contact us:

• Email: [email protected]
• Address: Mastermind Advisors, Inc., 107 S. B St. #300, San Mateo, CA 94401

17. Additional Provisions

• Right to Enforce: Mastermind Advisors, Inc. reserves the right to take legal action in the event of misuse or violation of any part of the Level Up Quest program.